Collecting logs for Red Hat OpenStack Platform
Issue
- Red Hat Support Services has requested additional configuration and log files for Red Hat Openstack.
- With Red Hat OpenStack 3.0, the sosreport command does not collect log and configuration files for Openstack installations. What files are needed for a support case?
- With Red Hat OpenStack 4.0, the sosreport command does not collect log and configuration files for Openstack installations by default. How can I enable these?
- Red Hat Support Services has requested additional configuration and log files for the Red Hat Enterprise Linux OpenStack Platform Installer.
Environment
- Red Hat Enterprise Linux OpenStack Platform 3
- Red Hat Enterprise Linux OpenStack Platform 4
- Red Hat Enterprise Linux 6 OpenStack Platform 5
- Red Hat Enterprise Linux 7 OpenStack Platform 5
- Red Hat Enterprise Linux OpenStack Platform 6
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