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Red Hat Global Support has requested a copy of my vmdb how do i copy it for them?

Solution Verified - Updated 2015-02-08T02:36:10+00:00 -

Issue

Red Hat Global Support Services has requested a copy of the vmdb from a Cloudforms appliance. What is the correct steps to copy the vmdb?

Environment

Enterprise Virtualization Manager 4
Enterprise Virtualization Manager 5
CloudForms 2.0

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