System crashed with a message ""BUG: unable to handle kernel NULL pointer"

Solution Verified - Updated -

Issue

  • System crashed with a message ""BUG: unable to handle kernel NULL pointer"
            CPUS: 16
            DATE: Fri Nov 29 23:59:54 2019
          UPTIME: 01:40:51
    LOAD AVERAGE: 2.74, 2.24, 1.72
           TASKS: 1696
        NODENAME: hostname
         RELEASE: 2.6.32-642.el6.x86_64
         VERSION: #1 SMP Wed Apr 13 00:51:26 EDT 2016
         MACHINE: x86_64  (3492 Mhz)
          MEMORY: 127.9 GB
           PANIC: "BUG: unable to handle kernel NULL pointer dereference at 0000000000000020"  <---- Reason for panic
             PID: 29236
         COMMAND: "oks_rbld"
            TASK: ffff881017ae6ab0  [THREAD_INFO: ffff880fb6ee0000]
             CPU: 12
           STATE: TASK_RUNNING (PANIC)

Environment

  • Red Hat Enterprise Linux
    • oracleadvm

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