openstack overcloud install is failing at ansible step "Sync cached facts"

Solution In Progress - Updated -

Issue

  • We are seeing the following failure while doing the overcloud installation:
(undercloud) [stack@director ~]$ openstack stack failures list cloud
cloud.AllNodesDeploySteps.ComputeDeployment_Step1.1:
  resource_type: OS::Heat::StructuredDeployment
  physical_resource_id: 3eddf3f5-5c1f-494f-bdf2-69af583e358a
  status: CREATE_FAILED
  status_reason: |
    Error: resources[1]: Deployment to server failed: deploy_status_code : Deployment exited with non-zero status code: 2
  deploy_stdout: |
    ...
    fatal: [localhost]: FAILED! => {"censored": "the output has been hidden due to the fact that 'no_log: true' was specified for this result", "changed": true}
    ...ignoring

    TASK [Sync cached facts] *******************************************************
    fatal: [localhost -> localhost]: FAILED! => {"changed": false, "cmd": "/usr/bin/rsync --delay-updates -F --compress --archive --out-format=<<CHANGED>>%i %n%L /opt/puppetlabs/ /var/lib/container-puppet/puppetlabs/", "msg": "rsync: change_dir \"/opt/puppetlabs\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1178) [sender=3.1.2]\n", "rc": 23}
        to retry, use: --limit @/var/lib/heat-config/heat-config-ansible/b068b9ec-8798-4153-9b00-b7c3635505a2_playbook.retry

    PLAY RECAP *********************************************************************
    localhost                  : ok=30   changed=13   unreachable=0    failed=1

    (truncated, view all with --long)
  deploy_stderr: |

cloud.AllNodesDeploySteps.ComputeDeployment_Step1.0:
  resource_type: OS::Heat::StructuredDeployment
  physical_resource_id: 5b6be144-da8c-4f4f-bc4e-a75f4f9db733
  status: CREATE_FAILED
  status_reason: |
    Error: resources[0]: Deployment to server failed: deploy_status_code : Deployment exited with non-zero status code: 2
  deploy_stdout: |
    ...
    fatal: [localhost]: FAILED! => {"censored": "the output has been hidden due to the fact that 'no_log: true' was specified for this result", "changed": true}
    ...ignoring

    TASK [Sync cached facts] *******************************************************
    fatal: [localhost -> localhost]: FAILED! => {"changed": false, "cmd": "/usr/bin/rsync --delay-updates -F --compress --archive --out-format=<<CHANGED>>%i %n%L /opt/puppetlabs/ /var/lib/container-puppet/puppetlabs/", "msg": "rsync: change_dir \"/opt/puppetlabs\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1178) [sender=3.1.2]\n", "rc": 23}
        to retry, use: --limit @/var/lib/heat-config/heat-config-ansible/11d6ccab-3b1e-4928-9352-753cb0a3b504_playbook.retry

    PLAY RECAP *********************************************************************
    localhost                  : ok=30   changed=13   unreachable=0    failed=1

    (truncated, view all with --long)
  deploy_stderr: |

cloud.AllNodesDeploySteps.ControllerDeployment_Step1.0:
  resource_type: OS::Heat::StructuredDeployment
  physical_resource_id: 2810922e-1aca-4fdf-aa77-eea6f62c9ad1
  status: CREATE_FAILED
  status_reason: |
    Error: resources[0]: Deployment to server failed: deploy_status_code : Deployment exited with non-zero status code: 2
  deploy_stdout: |
    ...
    fatal: [localhost]: FAILED! => {"censored": "the output has been hidden due to the fact that 'no_log: true' was specified for this result", "changed": true}
    ...ignoring

    TASK [Sync cached facts] *******************************************************
    fatal: [localhost -> localhost]: FAILED! => {"changed": false, "cmd": "/usr/bin/rsync --delay-updates -F --compress --archive --out-format=<<CHANGED>>%i %n%L /opt/puppetlabs/ /var/lib/container-puppet/puppetlabs/", "msg": "rsync: change_dir \"/opt/puppetlabs\" failed: No such file or directory (2)\nrsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1178) [sender=3.1.2]\n", "rc": 23}
        to retry, use: --limit @/var/lib/heat-config/heat-config-ansible/02398ed4-07af-4ae3-aaf9-5ec332a7b504_playbook.retry

    PLAY RECAP *********************************************************************
    localhost                  : ok=32   changed=13   unreachable=0    failed=1

    (truncated, view all with --long)
  deploy_stderr: |

Environment

  • Red Hat OpenStack Platform 13.0 (RHOSP)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In