Logging into RH-SSO Admin Console When LDAP is Unavailable

Solution Verified - Updated -


  • Messages shows on console "Unexpected error when handling authentication request to identity provider"
  • Was able to connect after some time


  • Red Hat Single Sign-On (RH-SSO) 7.3
  • Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory Lightweight Directory Service (AD)
  • Master realm configured with LDAP User Federation
  • LDAP unavailable
  • Current LDAP session

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