satellite-sync fails with "RhnSyncException: ERROR: server.dump.channels('<the systemid>', []): (-2, 'Name or service not known') "

Solution Verified - Updated -

Issue

  • satellite-sync fails with following error message

    "RhnSyncException: ERROR: server.dump.channels('<the systemid>', []): (-2, 'Name or service not known') "



# satellite-sync -c rhel-x86_64-server-5

15:29:50
15:29:50 Downloading kickstartable trees files
15:29:50    Retrieving / parsing kickstart tree files: rhel-x86_64-server-5 (992)
            ________________________________________
Downloading:+++ sending log as an email +++
ERROR: a general socket occurred:
(Check logs/email for potentially more detail)
(-2, 'Name or service not known')

Environment

  • Red Hat Network (RHN) Satellite
  • Red Hat Network Hosted

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