Some jabberd services won't start and their status is 'dead but subsys locked'

Solution Verified - Updated -

Issue

  • The jabberd services appear to start ok:
Initializing jabberd processes ...
Starting router:                                           [  OK  ]
Starting sm:                                               [  OK  ]
Starting c2s:                                              [  OK  ]
Starting s2s:                                              [  OK  ]
  • But checking their status shows the c2s and sm jabber services are dead but subsys locked:
# service jabberd status
router (pid 4853) is running...
sm dead but subsys locked
c2s dead but subsys locked
s2s (pid 4925) is running...
  • On another occasion the sm process wouldn't start:
# service jabberd status
router (pid 18672) is running...
sm dead but subsys locked
c2s (pid 18686) is running...
s2s (pid 18693) is running...

Environment

  • Red Hat Satellite and Proxy 5.x
  • Monitoring

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