Why do I receive an error when trying to change a user password using ldappasswd with Red Hat Directory Server?

Solution Verified - Updated -

Issue

  • Trying to change users password results in the following error:

# ldappasswd -x "uid=username,ou=People,dc=example,dc=com" -Z
ldap_start_tls: Protocol error (2)
     additional info: unsupported extended operation
Result: Confidentiality required (13)
Additional info: Operation requires a secure connection.

Environment

  • Red Hat Directory Server (RHDS) 8.1
  • Red Hat Directory Server 9

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