Upgrade to Red Hat Satellite 6.4 fails to start candlepin with error Unsupported major.minor version 52.0.

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6.4

Issue

  • Red Hat Satellite upgrade from 6.3 to 6.4 fails to start candlepin services:
[root@satellite6.4 ~]# hammer ping

candlepin:      
    Status:          FAIL
    Server Response:
candlepin_auth: 
    Status:          FAIL
    Server Response:
pulp:           
    Status:          ok
    Server Response: Duration: 58ms
pulp_auth:      
    Status:          ok
    Server Response: Duration: 25ms
foreman_tasks:  
    Status:          ok
    Server Response: Duration: 170ms

Resolution

  • This is a known issue filed in Bug.

  • The following workaround fixes the issue on Red Hat Satellite 6.4:

[root@satellite6.4 ~]# alternatives --config java
<select number for java-1.8.0>

[root@satellite6.4 ~]# satellite-installer -S satellite --upgrade

Root Cause

  • Red Hat Satellite 6.4 seems to always have java-1.8.0 selected by default and this issue seems likely to only be hit by the upgrade of Red Hat Satellites whose Java versions were never changed to 1.8.0.
  • Ideally, the upgrade should be installing the newer Java as we do require java-1.8.0 in Red Hat Satellite 6.4.

Diagnostic Steps

  • Full trace of errors as witnessed in /var/log/foreman-installer/satellite.log:
[ INFO 2019-07-10T16:10:21 main] Upgrade Step: migrate_candlepin...
[DEBUG 2019-07-10T16:10:27 main] 
[DEBUG 2019-07-10T16:10:27 main] ########## ERROR ############
[DEBUG 2019-07-10T16:10:27 main] Error running command: liquibase --driver=org.postgresql.Driver --classpath=/usr/share/java/postgresql-jdbc.jar:/var/lib/tomcat/webapps/candlepin/WEB-INF/cla
sses/ --changeLogFile=db/changelog/changelog-update.xml --url=jdbc:postgresql://localhost/candlepin --username=candlepin --password=+FILTERED+ --logLevel=severe migrate -Dcommunity=False
[DEBUG 2019-07-10T16:10:27 main] Status code: 65280
[DEBUG 2019-07-10T16:10:27 main] Command output: Liquibase update Failed: org/candlepin/liquibase/FixDuplicatePoolsLiquibaseWrapper : Unsupported major.minor version 52.0
[DEBUG 2019-07-10T16:10:27 main] SEVERE 7/10/19 4:10 PM:liquibase: org/candlepin/liquibase/FixDuplicatePoolsLiquibaseWrapper : Unsupported major.minor version 52.0
[DEBUG 2019-07-10T16:10:27 main] java.lang.UnsupportedClassVersionError: org/candlepin/liquibase/FixDuplicatePoolsLiquibaseWrapper : Unsupported major.minor version 52.0
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.ClassLoader.defineClass1(Native Method)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.ClassLoader.defineClass(ClassLoader.java:808)
[DEBUG 2019-07-10T16:10:27 main]        at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
[DEBUG 2019-07-10T16:10:27 main]        at java.net.URLClassLoader.defineClass(URLClassLoader.java:443)
[DEBUG 2019-07-10T16:10:27 main]        at java.net.URLClassLoader.access$100(URLClassLoader.java:65)
[DEBUG 2019-07-10T16:10:27 main]        at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
[DEBUG 2019-07-10T16:10:27 main]        at java.net.URLClassLoader$1.run(URLClassLoader.java:349)
[DEBUG 2019-07-10T16:10:27 main]        at java.security.AccessController.doPrivileged(Native Method)
[DEBUG 2019-07-10T16:10:27 main]        at java.net.URLClassLoader.findClass(URLClassLoader.java:348)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.ClassLoader.loadClass(ClassLoader.java:430)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.ClassLoader.loadClass(ClassLoader.java:363)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.resource.CompositeResourceAccessor$CompositeClassLoader.loadClass(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.ClassLoader.loadClass(ClassLoader.java:363)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.Class.forName0(Native Method)
[DEBUG 2019-07-10T16:10:27 main]        at java.lang.Class.forName(Class.java:278)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.change.custom.CustomChangeWrapper.setClass(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXHandler.setProperty(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXHandler.setAllProperties(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXHandler.startElement(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator.startElement(XMLSchemaValidator.java:744)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:380)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:118)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:849)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:778)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:642)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXParser.parse(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXHandler.handleIncludedChangeLog(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXHandler.startElement(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.xs.XMLSchemaValidator.emptyElement(XMLSchemaValidator.java:775)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:357)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:118)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:849)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:778)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
[DEBUG 2019-07-10T16:10:27 main]        at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:642)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.parser.core.xml.XMLChangeLogSAXParser.parse(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.Liquibase.getDatabaseChangeLog(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.Liquibase.update(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.Liquibase.update(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.integration.commandline.Main.doMigration(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main]        at liquibase.integration.commandline.Main.main(Unknown Source)
[DEBUG 2019-07-10T16:10:27 main] 
[DEBUG 2019-07-10T16:10:27 main] 
[DEBUG 2019-07-10T16:10:27 main] For more information, use the --logLevel flag
[DEBUG 2019-07-10T16:10:27 main] Configuring PostgreSQL with JDBC URL: jdbc:postgresql://localhost/candlepin
[DEBUG 2019-07-10T16:10:27 main] Migrating Candlepin database
[DEBUG 2019-07-10T16:10:27 main] --driver=org.postgresql.Driver --classpath=/usr/share/java/postgresql-jdbc.jar:/var/lib/tomcat/webapps/candlepin/WEB-INF/classes/ --changeLogFile=db/changelog/changelog-update.xml --url=jdbc:postgresql://localhost/candlepin --username=candlepin --password=+FILTERED+ --logLevel=severe
[DEBUG 2019-07-10T16:10:27 main] Traceback (most recent call last):
[DEBUG 2019-07-10T16:10:27 main]   File "/usr/share/candlepin/cpdb", line 317, in <module>
[DEBUG 2019-07-10T16:10:27 main]     dbsetup.update()
[DEBUG 2019-07-10T16:10:27 main]   File "/usr/share/candlepin/cpdb", line 75, in update
[DEBUG 2019-07-10T16:10:27 main]     self._run_liquibase("db/changelog/changelog-update.xml")
[DEBUG 2019-07-10T16:10:27 main]   File "/usr/share/candlepin/cpdb", line 106, in _run_liquibase
[DEBUG 2019-07-10T16:10:27 main]     output = run_command("liquibase %s migrate -Dcommunity=%s" % (liquibase_options, self.community))
[DEBUG 2019-07-10T16:10:27 main]   File "/usr/share/candlepin/cpdb", line 38, in run_command
[DEBUG 2019-07-10T16:10:27 main]     error_out(command, status, output)
[DEBUG 2019-07-10T16:10:27 main]   File "/usr/share/candlepin/cpdb", line 46, in error_out
[DEBUG 2019-07-10T16:10:27 main]     raise Exception("Error running command")
[DEBUG 2019-07-10T16:10:27 main] Exception: Error running command
[ERROR 2019-07-10T16:10:27 main] /usr/share/candlepin/cpdb --update --database '//localhost/candlepin' --user 'candlepin' --password 'nB4mQrYJqyWZA4KL2riWjqYiAvZwqbwN' failed! Check the output for error!
[ERROR 2019-07-10T16:10:27 main] Upgrade step migrate_candlepin failed. Check logs for more information.
[DEBUG 2019-07-10T16:10:27 main] Exit with status code: 1 (signal was 1)
[ERROR 2019-07-10T16:10:27 main] Errors encountered during run:
[ERROR 2019-07-10T16:10:27 main] /usr/share/candlepin/cpdb --update --database '//localhost/candlepin' --user 'candlepin' --password 'nB4mQrYJqyWZA4KL2riWjqYiAvZwqbwN' failed! Check the output for error!
[ERROR 2019-07-10T16:10:27 main] Upgrade step migrate_candlepin failed. Check logs for more information.
[DEBUG 2019-07-10T16:10:27 main] Cleaning /tmp/kafo_puppet20190710-4179-15ke20l.conf
[DEBUG 2019-07-10T16:10:27 main] Cleaning /tmp/default_values.yaml
[ INFO 2019-07-10T16:10:27 main] Installer finished in 41.499032316 seconds

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