Internal Server Error when viewing Perl pxt pages in Satellite web UI

Solution Verified - Updated -

Issue

  • Internal Server Errors when viewing certain pages:

    • Systems tab of System Group

    • Child Channels tab of Activation Key

    • System Group creation
  • Errors in /var/log/httpd/ssl_error_log like the following:

    [Tue Oct 05 12:43:55 2010] [error] [client 155.101.16.164] Can't locate object method "initialize_pxt" via package "PXT::ApacheHandler" at /usr/lib/perl5/ven
    dor_perl/5.8.5/PXT/ApacheAuth.pm line 34.\n, referer: https://satellite.example.com/rhn/activationkeys/packages/Packages.do?tid=150
    
    [Tue Oct 05 12:43:56 2010] [error] [client 155.101.16.164] File does not exist: /var/www/html/javascript/prototype-1.js, referer: https://satellite.example.com/n
    etwork/account/activation_keys/child_channels.pxt?tid=150
    [Tue Oct 05 12:43:56 2010] [error] [client 155.101.16.164] File does not exist: /var/www/html/img/logo.png, referer: https://satellite.example.com/network/accoun
    t/activation_keys/child_channels.pxt?tid=150
    [Tue Oct 05 11:41:10 2010] [error] [client 155.101.16.213] File does not exist: /var/www/html/javascript/prototype-1.js, referer: https://satellite.example.com
    /network/systems/groups/details.pxt?sgid=7
    [Tue Oct 05 11:41:10 2010] [error] [client 155.101.16.213] File does not exist: /var/www/html/img/logo.png, referer: https://satellite.example.com/network/system
    s/groups/details.pxt?sgid=7
    
  • or errors in /var/log/httpd/error_log like the following:

    [Wed Nov 30 09:01:57 2011] [error] Execution of /var/www/html/errors/500.pxt failed at Wed Nov 30 09:01:57 2011: RHN::Exception: unknown acl 'is_satellite'\n
      [...]
      main -e 0 PXT::ApacheHandler::handler\n  main -e 0 (eval)
    

Environment

  • Red Hat Network Satellite version 5.3

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