Logging in to Red Hat OpenShift Container Platform fails with "An error occurred while authenticating (404)" after configuring LDAP failover

Solution Verified - Updated -

Issue

  • After configuring LDAP failover, users can't log into the OCP web console anymore.

  • The following error message is displayed in the API server log:

    atomic-openshift-master-api[3806]: E0517 12:28:06.520745       1 login.go:187] Error authenticating "user@domain.example.com" with provider "sssd": An error occurred while authenticating (404)

Environment

  • Red Hat OpenShift Container Platform (OCP)
    • 3.x

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