Unable to remove email notification recipient(s) from support case

Solution Unverified - Updated 2014-05-31T22:11:58+00:00 -

English

• No translations currently exist.

Environment

• Red Hat Customer Portal

Issue

• Removing a CC from a case doesn't work
• If you remove a CC from a case by pressing the X next to it, it disappears but this doesn't get saved. When you refresh the page etc it is still there. If you add a CC however it does seem to get saved.
• deleting a user that is in CC does not work

Resolution

• This is currently being addressed by the Red Hat Customer Platform team via private bugzilla 957834.

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