Why does rhevm-log-collector ignore "--ticket-number" option?

Solution Unverified - Updated -


  • rhevm-log-collector ignores "--ticket-number" option and resulting tarball filename does not include specified support case number:
# rhevm-log-collector --ticket-number=00123456
WARNING: A deprecated configuration key has been found. Please replace the deprecated key, 'rhevm', with the new one 'engine' in /etc/ovirt-engine/logcollector.conf
INFO: Gathering oVirt Engine information...
Please provide the password for the PostgreSQL user, postgres, to dump the engine PostgreSQL database instance (CTRL+D to skip): 
INFO: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
Please provide the REST API password for the admin@internal oVirt Engine user (CTRL+D to skip): 
About to collect information from 2 hypervisors. Continue? (Y/n): Y
INFO: Gathering information from selected hypervisors...
INFO: collecting information from rhevh2.example.com
INFO: collecting information from rhevh1.example.com
INFO: finished collecting information from rhevh1.example.com
INFO: finished collecting information from rhevh2.example.com
Creating compressed archive...
INFO: Log files have been collected and placed in /tmp/sosreport-LogCollector-20130625135145.tar.xz.
The MD5 for this file is 1f984fb2313ca1f3a2df7ca4a2eeeda3 and its size is 309.5M


  • Red Hat Enterprise Virtualization (RHEV) 3.2.
  • rhevm-log-collector version 3.2.2-3.el6ev.

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