How Do I Troubleshoot "Invalid credentials" LDAP Error When Using Active Directory for Ansible Tower?

Solution Verified - Updated -

Issue

The user cannot login to Ansible Tower via LDAP authentication and is getting Invalid credentials error in /var/log/tower/tower.log.

ldap_user : INVALID_CREDENTIALS({'info': '80090308: LdapErr: DSID-0C09042A, comment: AcceptSecurityContext error, data 52e, v3839', 'desc': 'Invalid credentials'},)

Environment

  • Ansible Tower
  • Active Directory

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