Insights client connection test fail with error 'Invalid hostname'

Solution Verified - Updated -

Issue

  • Testing connectivity between insights-client and Red Hat network fails with below error:

    # redhat-access-insights --test-connection
    Running Connection Tests...
    Connection test config:
    === Begin Certificate Chain Test ===
    Failed to connect to https://cert-api.access.redhat.com/r/insights. Invalid hostname.
    === End Certificate Chain Test: FAILURE ===
    
    === Begin Upload URL Connection Test ===
    HTTP Status Code: 200
    HTTP Status Text: OK
    HTTP Response Text:
    Successfully connected to: https://cert-api.access.redhat.com/r/insights/uploads/
    === End Upload URL Connection Test: SUCCESS ===
    
    === Begin API URL Connection Test ===
    HTTP Status Code: 200
    HTTP Status Text: OK
    HTTP Response Text: lub-dub
    Successfully connected to: https://cert-api.access.redhat.com/r/insights/
    === End API URL Connection Test: SUCCESS ===
    
    
    Connectivity tests completed with some errors
    See /var/log/insights-client/insights-client.log for more details.
    

Environment

  • Insights client version 3.0.3-9 or earlier.
  • Connection to the internet going through corporate proxy.

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