Upgrade from OpenShift 3.7 to 3.9 fails at TASK openshift_web_console with Message: unable to load server certificate

Solution Verified - Updated -

Issue

  • I am trying to upgrade my OpenShift Container Platform cluster from 3.7 to 3.9, and my installation fails at TASK openshift_web_console.

    TASK [openshift_web_console : Report console errors] *************************************************************************************************
    fatal: [master.example.com]: FAILED! => {"changed": false, "failed": true, "msg": "Console install failed."}
        to retry, use: --limit @/usr/share/ansible/openshift-ansible/playbooks/byo/openshift-cluster/upgrades/v3_9/upgrade.retry
    
  • The TASK debug message is Error: unable to load server certificate: open /path/tls.crt: permission denied.

    TASK [openshift_web_console : debug]
    *****************************************************************************************************************
    ok: [master.example.com] => {
    "msg": [
        "Error: unable to load server certificate: open /path/tls.crt: permission denied", 
        "Usage:", 
        "  origin-web-console [flags]", 
    

Environment

  • Red Hat Enterprise Linux (RHEL) 7.5
  • Openshift Container Platform (OCP) 3.9

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