Password sync operations loop repeatedly on locked Identity Management user accounts

Solution Unverified - Updated -

Issue

  • When the Password Sync (PassSync) service attempts to update the password of an Identity Management user whose account is locked, the update is rejected and error 53 (Unwilling to perform) is returned by Directory Server. PassSync repeatedly attempts the same password update afterwards, resulting in a loop.

Environment

  • Red Hat Enterprise Linux 6
  • Windows Server 2003 with Active Directory
  • Windows Server 2008 with Active Directory Domain Services

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