Task reassignment only works for the first time in BPM Suite 6.4.x

Solution Unverified - Updated -

Environment

  • Red Hat BPM Suite 6.4.x

Issue

It has been observed that task assignment release back to group works only for the first time when the task SLA specified at Expiry At filed expires but thereafter if the task is again claimed by another user from the same group, the task never gets released even after specified SLA expired;

Resolution

Request for feature enhancement has been submitted for consideration to a future release. The request is to implement a feature to provide an option so the reassignment is rescheduled when the task was actually reassigned (either manually or based on deadline).

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