Username missing from gnome and gnome lockscreen for AD users

Solution Verified - Updated -


  • Username appears blank when accessing the user dropdown menu in Gnome
  • Username is missing from Gnome and Gnome lockscreen for AD users
  • User name label is blank on GNOME 3


  • Red Hat Enterprise Linux 7.4
  • Red Hat Enterprise Linux 7.5
  • Gnome 3.22/3.26
  • accountsservice-0.6.45-3.el7_4.1.x86_64
  • accountsservice-0.6.45-2.el7.x86_64
  • Active Directory users

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