Internal Server Error when trying to view Kickstart Profile Variables tab or Activation Keys

Solution Verified - Updated -

Issue

  • unable to open the activation Key from the satellite UI
  • Some of the links are not getting opened from satellite server UI.
  • when trying to open any activation key, get an internal error message
  • same thing happens in editing kickstart profile: click on the variables tab, get an internal error message

Environment

  • Red Hat Network Satellite version 5.3 or later, with provisioning entitlements

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