- Red Hat Network Satellite version 5.3 or earlier
- All Monitoring probes on satellite server show probe status as pending and never changes.
Remove any files from /home/nocpulse/var/ProbeState that are 0 bytes in size, then push the monitoring scout config and restart Satellite services:
- Go to the Satellite web UI.
- Go to the Monitoring tab.
- Click on "Scout Config Push".
- Select the checkbox next to the scout name "RHN Satellite Monitoring Scout" then click on "Push Scout Configs".
Finally, restart Satellite services:
# service rhn-satellite restart
The underlying cause has been resolved as of Satellite version 5.3.RHEA-2009:1434
- Some of the probe state files in /home/nocpulse/var/ProbeState were truncated to 0 bytes, and monitoring stops processing when it encounters these files.
Review /var/log/nocpulse/kernel-error.log from the Satellite server, and look for the following kinds of errors:
2010-05-19 13:02:06 Event terminated abnormally NOCpulse::Probe::InternalError: Cannot read /home/nocpulse/var/ProbeState/state.3230: /usr/lib/perl5/site_perl/5.8.5/NOCpulse/Probe/PriorState.pm line 132 called from /usr/lib/perl5/site_perl/5.8.5/NOCpulse/Probe/PriorState.pm line 179 called from /usr/lib/perl5/site_perl/5.8.5/NOCpulse/Scheduler/Event/ProbeEvent.pm line 66 called from /usr/lib/perl5/site_perl/5.8.5/NOCpulse/Scheduler/Event/ProbeEvent.pm line 51 called from /home/nocpulse/bin/kernel.pl line 297 called from /home/nocpulse/bin/kernel.pl line 141
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