mcelog and dmidecode do not recognize Intel 5000 series CPUs in RHEL 5

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux (RHEL) 5.3
  • Intel 5000 series processor

Issue

  • The mcelog and dmidecode that ships with RHEL 5 does not recognize the Intel Westmere CPU.
  • mcelog: Unknown Intel CPU type family 6 model 2c
    
  • Handle 0x0005, DMI type 4, 42 bytes
    Processor Information
            Socket Designation: CPU0 PROCESSOR
            Type: Central Processor
            Family: <OUT OF SPEC>
            Manufacturer: Intel
            ID: C2 06 02 00 FF FB EB BF
            Version: Intel(R) Xeon(R) CPU X5660 @ 2.80GHz
            Voltage: 1.0 V
            External Clock: 6400 MHz
            Max Speed: 6000 MHz
            Current Speed: 2800 MHz
            Status: Populated, Enabled
            Upgrade: <OUT OF SPEC>
    

Resolution

  • Upgrade to dmidecode-2.10 (or later) for dmidecode support in RHEL 5

  • Migrate to RHEL 6 for mcelog support.

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