Red Hat Insights authentication and registration outage

Solution Verified - Updated -

Issue


Date: 08/23/2017


UPDATE:

The status of this issue has been updated via status.redhat.com to the following:

Monitoring - We have resolved the issue with Insights, but we will continue to closely monitor until we are sure it has returned to stable state
Aug 23, 12:19 EDT

At this time, we expect that normal access to Red Hat Insights has been restored.


Original Issue:

Currently Red Hat Insights are working on identifying and resolving an outage impacting check-ins and registrations.

This issue is currently reflected at status.redhat.com.

Red Hat Insights engineering is working on trying to identify and remediate the problem. This issue affects Insights users that use cert based authentication (which is most). Basic authentication does not appear to be affected. This issue will make previously registered systems miss their check-in & you will be unable to register new ones.

The Red Hat Insights team are actively working at this time on a resolution and we hope to be able to provide one soon, but there is no available ETA at this time.

This solution or status.redhat.com will be updated over time with the status of this issue. Please monitor the issue at status.redhat.com for the quickest updates.

Environment

  • Red Hat Insights

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