Red Hat Satellite 6.2: Content view promote or publish fails with " There was an issue with the backend service pulp: 500 Internal Server Error"
Issue
-
Content view promote or publish fails with " There was an issue with the backend service pulp: 500 Internal Server Error"
-
Pulp in failed status
# hammer ping
candlepin:
Status: ok
Server Response: Duration: 26ms
candlepin_auth:
Status: ok
Server Response: Duration: 22ms
pulp:
Status: FAIL
Server Response:
foreman_tasks:
Status: ok
Server Response: Duration: 18ms
# less var/log/foreman/production.log | grep pulp
2017-08-16 04:05:42 393e33f5 [app] [W] Skipped pulp_auth check after failed pulp check
2017-08-16 04:05:42 393e33f5 [foreman-tasks/action] [E] There was an issue with the backend service pulp: 500 Internal Server Error (RuntimeError)
2017-08-16 04:05:42 393e33f5 [foreman-tasks/action] [E] There was an issue with the backend service pulp: 500 Internal Server Error (RuntimeError)
2017-08-16 04:05:42 393e33f5 [app] [E] RuntimeError: There was an issue with the backend service pulp: 500 Internal Server Error
| /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.0.0.144/app/models/katello/ping.rb:116:in `pulp_without_auth'
Environment
- Red Hat Satellite 6.2
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