Red Hat Satellite Capsule status throws error "ERF50-5345 [Foreman::WrappedException]: Unable to connect [ProxyAPI::ProxyException]"

Solution Verified - Updated -

Issue

  • When Custom SSL certificates updated on Red Hat Satellite server, the in-build Red Hat Satellite Capsule status from the Red Hat Satellite 6 WebUI --> Infrastructure --> Capsules > Status) shows the following error:

    [Satellite 6.x] - ERF50-5345 [Foreman::WrappedException]: Unable to connect [ProxyAPI::ProxyException]: ERF12-1764 [ProxyAPI::ProxyException]: Unable to detect version ([OpenSSL::SSL::SSLErro...)
    
  • Satellite is not able to connect capsule on port 9090

    [Satellite 6.x] - ERF50-5345 [Foreman::WrappedException]: Unable to connect [ProxyAPI::ProxyException]: ERF12-1764 [ProxyAPI::ProxyException]:Unable to fetch logs (Errno:ECONNREFUSED]:Failed to open TCP connection to capsule.example.com:9090 (Connection refused connect (2) for "capsule.example.com" port 9090) for Capsule https://capsule.example.com:9090/logs)
    

Environment

  • Red Hat Satellite 6.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content