Why does satellite-sync fails with error "Error Class Code: 3005" and "Error Class Info: Unable to retrieve erratum" ?

Solution Verified - Updated -

Issue

  • Unable to sync a channel on Satellite
  • satellite-sync fails with an error similar to:
SYNC ERROR:

Exception reported from satellite.example.com
Time: Wed Oct  2 10:28:14 2013
Exception type satellite_tools.syncLib.RhnSyncException

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/satellite-sync", line 143, in main
    return satsync.Runner().main()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 225, in main
    ret = method()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 336, in _step_download_errata
    return self.syncer.download_errata()
  File "/usr/share/rhn/satellite_tools/satsync.py", line 1743, in download_errata
    stream_loader.process(chunk)
  File "/usr/share/rhn/satellite_tools/satsync.py", line 2217, in process
    stream = apply(self.wire_loader, args)
  File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 247, in getErrataXmlStream
    return self._openSocketStream("dump.errata", (self.systemid, erratumIds))
  File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 174, in _openSocketStream
    raise RhnSyncException, lastErrorMsg
RhnSyncException: 
Error Message:
    No such erratum rhn-erratum-24607
Error Class Code: 3005
Error Class Info: Unable to retrieve erratum
  • Other affected errata may include:
    rhn-erratum-34009 RHBA-2015:21889-1
    rhn-erratum-34010 RHSA-2016:22711-1
    rhn-erratum-34011 RHSA-2016:22677-1
    rhn-erratum-34012 RHBA-2015:21878-1
    rhn-erratum-34037 RHEA-2015:21919-1
    rhn-erratum-34038 RHSA-2016:22765-1
    rhn-erratum-34039 RHSA-2016:22381-1
    rhn-erratum-34040 RHBA-2015:22056-1
    rhn-erratum-34060 RHBA-2015:21872-1
    rhn-erratum-34061 RHSA-2016:22610-1
    rhn-erratum-34062 RHEA-2015:22106-1
    rhn-erratum-34064 RHSA-2016:22678-1
    rhn-erratum-34073 RHSA-2016:22545-1

Environment

  • Red Hat Satellite 5 with Red Hat Enterprise Linux Channels synchronizing via satellite-sync with Red Hat Network (RHN) Classic Hosted

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