bootstrap.py is failing because of missing `/etc/rhsm/facts` directory

Solution Verified - Updated -

Issue

  • We are migrating our systems from Satellite 5 to Satellite 6 and are experiencing and issue when running the bootstrap.py as described in https://access.redhat.com/articles/2280691. When we run the script as mentioned, it fails with the below error:
[NOTIFICATION], [2016-12-28 09:23:56], [Workaround for FQDN] 
Traceback (most recent call last):
  File "./bootstrap.py", line 797, in <module>
    clean_environment()
  File "./bootstrap.py", line 277, in clean_environment
    katellofacts = open('/etc/rhsm/facts/katello.facts', 'w')
IOError: [Errno 2] No such file or directory: '/etc/rhsm/facts/katello.facts'
  • bootstrap.py is failing because of missing /etc/rhsm/facts directory.

Environment

  • Red Hat Satellite 6.2

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content