Getting the error "Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format." error when attempting to access the IDM GUI

Solution In Progress - Updated -

Issue

When attempting to access the IDM GUI, the messages below appear on the web page.

Some operations failed.
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 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.
 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.
 - Certificate format error: (SEC_ERROR_LEGACY_DATABASE) The certificate/key database is in an old, unsupported format.

Environment

  • Red Hat Enterprise Linux
  • IDM
  • Certmonger

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