Compute host crash after soft rebooting of VM instance from horizon

Solution Verified - Updated -

Issue

  • Compute host is crashing and restarting after soft rebooting of an instance from horizon interface. After reset of an instance, the compute is generating a crash in /var/crash.
  • Why compute node crashed with BUG: unable to handle kernel NULL pointer dereference at 0000000000000008 when instance/VM is soft rebooted ?

Environment

  • Red Hat OpenStack Platform
  • Compute host kernel 3.10.0-229.el7.x86_64

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