Registration of Satellite 6 clients to Insights failed with error "ERROR: Upload failed! , HTTP Status Code: 500 , HTTP Status Text: Internal Server Error

Solution Unverified - Updated -

Issue

  • After upgrading to Satellite 6.2.1 or 6.2.2, Satellite clients cannot be registered to Red Hat Insights
  • Registration fails with Internal Server Error message:
 [root@satellite-server~]# redhat-access-insights --register 
  ERROR: Upload failed!
  Debug Information:
  HTTP Status Code: 500
  HTTP Status Text: Internal Server Error

Environment

  • Satellite 6.2.1 or 6.2.2
  • RHEL clients registering to Red Hat Insights
  • Satellite configured to use an unauthenticated proxy

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.