satellite-sync command fails with error " Error message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error> "
Environment
- Red Hat Satellite 5.x
- satellite-sync
Issue
- satellite-sync command fails with following error message :
# satellite-sync
08:23:54 Red Hat Network Satellite - live synchronization
08:23:54 url: https://satellite.rhn.redhat.com
08:23:54 debug/output level: 1
08:23:55
08:23:55
ERROR: there was a problem synchronizing the information.
Error message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error>
satellite-synccommand fails with errorError message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error>
Resolution
- Deactivate Satellite first and then try to re-activate the certificate using following command,
# rhn-satellite-activate -vvv --rhn-cert=/path/to/new/satellite/certificate
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