satellite-sync command fails with error " Error message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error> "

Solution Verified - Updated -

Environment

  • Red Hat Satellite 5.x
  • satellite-sync

Issue

  • satellite-sync command fails with following error message :
   # satellite-sync 
   08:23:54 Red Hat Network Satellite - live synchronization 
   08:23:54    url: https://satellite.rhn.redhat.com 
   08:23:54    debug/output level: 1 
   08:23:55  
   08:23:55  
   ERROR: there was a problem synchronizing the information. 
          Error message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error> 
  • satellite-sync command fails with error Error message: <ProtocolError for satellite.rhn.redhat.com /SAT: 500 Internal Server Error>

Resolution

# rhn-satellite-activate -vvv --rhn-cert=/path/to/new/satellite/certificate 

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