Virt-who logs contain "Server error attempting a POST to /rhsm/hypervisors?owner=ORG&env=ENV returned status 500"

Solution Verified - Updated -

Issue

The virt-who server should be able to report to Satellite 6 via RHSM, however the below traceback is witnessed in the virt-who logs:

2016-03-21 11:03:06,378 [ERROR]  @virtwho.py:123 - Error in communication with subscription manager:
Traceback (most recent call last):
  File "/usr/share/virt-who/virtwho.py", line 107, in send
    self._sendGuestAssociation(report)
  File "/usr/share/virt-who/virtwho.py", line 134, in _sendGuestAssociation
    result = manager.hypervisorCheckIn(report.config, report.association, report.config.type)
  File "/usr/share/virt-who/manager/subscriptionmanager/subscriptionmanager.py", line 152, in hypervisorCheckIn
    return self.connection.hypervisorCheckIn(config.owner, config.env, serialized_mapping)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 815, in hypervisorCheckIn
    return self.conn.request_post(url, host_guest_mapping)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 605, in request_post
    return self._request("POST", method, params)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 530, in _request
    self.validateResponse(result, request_type, handler)
  File "/usr/lib64/python2.6/site-packages/rhsm/connection.py", line 578, in validateResponse
    handler=handler)
RemoteServerException: Server error attempting a POST to /rhsm/hypervisors?owner=ORG&env=Library returned status 500

Environment

  • Red Hat Satellite 6
  • Virt-who (running on an external server or on a self-registered Satellite server)

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.