Internal Server Error uploading sosreport using the Red Hat Access plugin on Satellite 6

Solution In Progress - Updated -

Issue

  • On the New Support Case screen in Red Hat Access on a Satellite 6, I got an "Internal server error" when I tried to attach a sosreport:

    "Internal server error" uploading sosreport with the Red Hat Access plugin

Environment

  • Red Hat Satellite 6
  • redhat-access-gui.noarch

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