Unable to attach files/ logs while creating case from web (redhat-support-plugin) in Red Hat Enterprise Virtualization 3.5.

Solution Verified - Updated -

Issue

While creating case from RHEVM admin portal through redhat-support-plugin, the following error occurred to attach logs:

Failed to upload attachment RHEV Manager SOS Report to case <case_id> : Internal server error

Environment

  • Red Hat Enterprise Virtualization 3.5

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