Openoffice crashes when user tries to open a spreadsheet

Solution Verified - Updated -

Issue

  • OpenOffice crashes with following message, when user tries to open a spreadsheet.
(I)    x.org loaded video driver of...
(II) Loading /usr/lib64/xorg/modules/drivers/nvidia_drv.so
(--) Depth 24 pixmap format is 32 bpp
(III)  Desktop is: GNOME
(IV)   openoffice.org-kde version is: package openoffice.org-kde is not installed
(V)    libgcj version is: libgcj-4.1.2-52.el5_8.1-x86_64 libgcj-4.1.2-52.el5_8.1-i386
(VI)   kernel is: Linux 2.6.18-308.11.1.el5 #1 SMP Fri Jun 15 15:41:53 EDT 2012 x86_64 x86_64 x86_64
(VII)  OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.10.el5_8.3-x86_64
(VIII) accessibility is: false
(IX)   gtk theme is: Clearlooks
(X)    icon theme is: Clearlooks
(XI)   metacity theme is: Clearlooks
(XII)  redhat release is: Red Hat Enterprise Linux Client release 5.8 (Tikanga)
(XIII) LANG is: en_US.UTF-8
...start free space details ...
Filesystem           1K-blocks      Used Available Use% Mounted on
-                            0         0         0   -  /home
/dev/mapper/VolGroup00-LogVol00
                     232477448  16064400 204413408   8% /
...end free space details ...
...start (default) java details ...
java version "1.6.0_22"
OpenJDK Runtime Environment (IcedTea6 1.10.8) (rhel-1.27.1.10.8.el5_8-x86_64)
OpenJDK 64-Bit Server VM (build 20.0-b11, mixed mode)
...end (default) java details ...
...start sestatus details ...
SELinux status:                 disabled
...end sestatus details ...
...start stackreport details ...
0x3ee8437654: 0x1ec728: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x37654
0x3ee843823a: 0x1ec728: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x3823a
0x3ee160ebe0: 0x15db0: /lib64/libpthread.so.0 + 0xebe0
0x3eed2990eb: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x2990eb
0x3eed2a680d: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x2a680d (Window::CallEventListeners(unsigned long, void*) + 0xbd)
0x3ef640bffa: 0x98e7b0: /usr/lib64/openoffice.org3/program/../basis-link/program/libsclx.so + 0x20bffa
0x3ef0ee007f: 0x11b5f0: /usr/lib64/openoffice.org3/program/../basis-link/program/libsvllx.so + 0xe007f (SfxBroadcaster::Broadcast(SfxHint const&) + 0x3f)
0x3ef64ba549: 0x98e7b0: /usr/lib64/openoffice.org3/program/../basis-link/program/libsclx.so + 0x2ba549
0x3ef24b9e06: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2b9e06
0x3ef2491330: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x291330 (SfxViewFrame::DoActivate(unsigned char, SfxViewFrame*) + 0x20)
0x3ef22f7c33: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0xf7c33
0x3ef2494a54: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x294a54
0x3ef24a2e34: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2a2e34 (SfxTopFrame::InsertDocument(SfxObjectShell*) + 0x794)
0x3ef2307979: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x107979
0x3ef247ef13: 0x44e428: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x27ef13
0x2aaab6422f9f: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x186f9f
0x2aaab64249a0: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x1889a0
0x2aaab64167b4: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x17a7b4
0x2aaab6416e58: 0x331ac8: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x17ae58
0x3eed6d6a31: 0x15eb98: /usr/lib64/openoffice.org3/program/../basis-link/program/libcomphelp4gcc3.so + 0xd6a31 (comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x561)
0x3ef4e3ed83: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x3ed83
0x3ef4e5422e: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x5422e
0x3ef4e1ec55: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1ec55
0x3ef4e2ea7b: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x2ea7b
0x3ef4e2f44a: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x2f44a
0x3eed2b9868: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x2b9868
0x2aaaae9d8b7f: 0x8bcb0: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_genlx.so + 0x5eb7f (SalDisplay::DispatchInternalEvent() + 0xbf)
0x2aaaae0c0589: 0x54f68: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_gtklx.so + 0x19589
0x3ee2a2cdb4: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x2cdb4 (g_main_context_dispatch + 0x1b4)
0x3ee2a2fc0d: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x2fc0d
0x3ee2a3011e: 0x9c6f8: /lib64/libglib-2.0.so.0 + 0x3011e (g_main_context_iteration + 0x6e)
0x2aaaae0c2031: 0x54f68: /usr/lib64/openoffice.org/basis3.1/program/libvclplug_gtklx.so + 0x1b031
0x3eed0d885e: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xd885e (Application::Yield(bool) + 0x3e)
0x3eed0d8937: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xd8937 (Application::Execute() + 0x27)
0x3ef4e280ee: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x280ee
0x3eed0de234: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xde234
0x3eed0de325: 0x3d8aa8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xde325 (SVMain() + 0x25)
0x3ef4e5d25c: 0x73d78: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x5d25c (soffice_main + 0x9c)
0x40091b: 0x1028: /usr/lib64/openoffice.org3/program/scalc.bin + 0x91b (main + 0xb)
0x3ee061d994: 0x150b60: /lib64/libc.so.6 + 0x1d994 (__libc_start_main + 0xf4)
0x400859: 0x1028: /usr/lib64/openoffice.org3/program/scalc.bin + 0x859
...end stackreport details ...
...start sample ldd details ...
    linux-vdso.so.1 =>  (0x00007fff299c3000)
    libgtk-x11-2.0.so.0 => /usr/lib64/libgtk-x11-2.0.so.0 (0x00002b6f4457b000)
    libgdk-x11-2.0.so.0 => /usr/lib64/libgdk-x11-2.0.so.0 (0x00002b6f44afb000)
    libatk-1.0.so.0 => /usr/lib64/libatk-1.0.so.0 (0x00002b6f44d8e000)
    libgdk_pixbuf-2.0.so.0 => /usr/lib64/libgdk_pixbuf-2.0.so.0 (0x00002b6f44fad000)
    libpangocairo-1.0.so.0 => /usr/lib64/libpangocairo-1.0.so.0 (0x00002b6f451c5000)
    libpango-1.0.so.0 => /usr/lib64/libpango-1.0.so.0 (0x00002b6f453ce000)
    libcairo.so.2 => /usr/lib64/libcairo.so.2 (0x00002b6f4560e000)
    libgmodule-2.0.so.0 => /lib64/libgmodule-2.0.so.0 (0x00002b6f45878000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00002b6f45a7b000)
    libgthread-2.0.so.0 => /lib64/libgthread-2.0.so.0 (0x00002b6f45c7f000)
    libdbus-glib-1.so.2 => /usr/lib64/libdbus-glib-1.so.2 (0x00002b6f45e84000)
    libdbus-1.so.3 => /lib64/libdbus-1.so.3 (0x00002b6f460a4000)
    libgobject-2.0.so.0 => /lib64/libgobject-2.0.so.0 (0x00002b6f462df000)
    libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x00002b6f46520000)
    libvclplug_genlx.so => /usr/lib64/openoffice.org/basis3.1/program/libvclplug_genlx.so (0x00002b6f467be000)
    libvcllx.so => /usr/lib64/openoffice.org/basis3.1/program/libvcllx.so (0x00002b6f46a52000)
    libpsplx.so => /usr/lib64/openoffice.org/basis3.1/program/libpsplx.so (0x00002b6f47038000)
    libsotlx.so => /usr/lib64/openoffice.org/basis3.1/program/libsotlx.so (0x00002b6f4732b000)
    libutllx.so => /usr/lib64/openoffice.org/basis3.1/program/libutllx.so (0x00002b6f4758f000)
    libtllx.so => /usr/lib64/openoffice.org/basis3.1/program/libtllx.so (0x00002b6f47830000)
    libcomphelp4gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x00002b6f47adc000)
    libucbhelper4gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x00002b6f47e40000)
    libuno_cppuhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x00002b6f480c3000)
    libuno_cppu.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x00002b6f48384000)
    libvos3gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libvos3gcc3.so (0x00002b6f485b3000)
    libuno_sal.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x00002b6f487db000)
    libXrandr.so.2 => /usr/lib64/libXrandr.so.2 (0x00002b6f48bd3000)
    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00002b6f48dd6000)
    libXext.so.6 => /usr/lib64/libXext.so.6 (0x00002b6f490e3000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00002b6f492f4000)
    libm.so.6 => /lib64/libm.so.6 (0x00002b6f4950f000)
    libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00002b6f49793000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00002b6f49a93000)
    libc.so.6 => /lib64/libc.so.6 (0x00002b6f49ca1000)
    libfontconfig.so.1 => /usr/lib64/libfontconfig.so.1 (0x00002b6f49ff9000)
    libXrender.so.1 => /usr/lib64/libXrender.so.1 (0x00002b6f4a22d000)
    libXinerama.so.1 => /usr/lib64/libXinerama.so.1 (0x00002b6f4a436000)
    libXi.so.6 => /usr/lib64/libXi.so.6 (0x00002b6f4a639000)
    libXcursor.so.1 => /usr/lib64/libXcursor.so.1 (0x00002b6f4a841000)
    libXfixes.so.3 => /usr/lib64/libXfixes.so.3 (0x00002b6f4aa4b000)
    libpangoft2-1.0.so.0 => /usr/lib64/libpangoft2-1.0.so.0 (0x00002b6f4ac51000)
    libfreetype.so.6 => /usr/lib64/libfreetype.so.6 (0x00002b6f4ae7f000)
    libz.so.1 => /lib64/libz.so.1 (0x00002b6f4b104000)
    libpng12.so.0 => /usr/lib64/libpng12.so.0 (0x00002b6f4b318000)
    librt.so.1 => /lib64/librt.so.1 (0x00002b6f4b53c000)
    /lib64/ld-linux-x86-64.so.2 (0x0000003ee0200000)
    libnsl.so.1 => /lib64/libnsl.so.1 (0x00002b6f4b746000)
    libcap.so.1 => /lib64/libcap.so.1 (0x00002b6f4b95e000)
    libi18npaperlx.so => /usr/lib64/openoffice.org/basis3.1/program/libi18npaperlx.so (0x00002b6f4bb63000)
    libbasegfxlx.so => /usr/lib64/openoffice.org/basis3.1/program/libbasegfxlx.so (0x00002b6f4bd68000)
    libSM.so.6 => /usr/lib64/libSM.so.6 (0x00002b6f4c00d000)
    libICE.so.6 => /usr/lib64/libICE.so.6 (0x00002b6f4c217000)
    libi18nisolang1gcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x00002b6f4c433000)
    libi18nutilgcc3.so => /usr/lib64/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x00002b6f4c639000)
    libicuuc.so.36 => /usr/lib64/libicuuc.so.36 (0x00002b6f4c84d000)
    libicudata.so.36 => /usr/lib64/libicudata.so.36 (0x00002b6f4cb82000)
    libicule.so.36 => /usr/lib64/libicule.so.36 (0x00002b6f4d731000)
    libjvmaccessgcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00002b6f4d975000)
    libuno_salhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x00002b6f4db7b000)
    libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00002b6f4dd80000)
    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00002b6f4dfb8000)
    libXdmcp.so.6 => /usr/lib64/libXdmcp.so.6 (0x00002b6f4e1bb000)
    libexpat.so.0 => /lib64/libexpat.so.0 (0x00002b6f4e3c0000)
...end sample ldd details ...

Environment

  • Red Hat Enterprise Linux
  • Openoffice

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