What information does Red Hat support need for a first response in a mod_jk case?
Issue
- I've opened a mod_jk case but I'm not quite sure what information I should provide.
- What information should I provide JBoss support so they can best help me with my mod_jk problem?
Environment
- JBoss Enterprise Application Server (EAP)
- JBoss Enterprise Web Server (EWS)
- httpd 2.2.x
- Red Hat Enterprise Linux (RHEL)
- RHEL 6+ Apache
- mod_jk 1.2.x
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