[Satellite 6.x] - Satellite throws the exception: "ERF12-5356 [ProxyAPI::ProxyException]: Unable to get PuppetCA certificates"

Solution In Progress - Updated -

Issue

  • When trying to access the Red Hat Satellite Capsule certificates, the Satellite webUI shows the error below:
==> /var/log/foreman/production.log <==
Operation FAILED: ERF12-5356 [ProxyAPI::ProxyException]: Unable to get PuppetCA certificates ([RestClient::NotAcceptable]: 406 Not Acceptable) for proxy https://satellite.example.com:9090/puppet/ca

==> /var/log/foreman-proxy/proxy.log <==
10.10.116.69 - - [31/Mar/2015 14:52:46] "GET /features HTTP/1.1" 200 36 0.0007
D, [2015-03-31T14:53:03.439408 #61389] DEBUG -- : Found puppetca at /usr/bin/puppet
D, [2015-03-31T14:53:03.439671 #61389] DEBUG -- : Found sudo at /usr/bin/sudo
D, [2015-03-31T14:53:03.439761 #61389] DEBUG -- : Executing /usr/bin/sudo -S /usr/bin/puppet cert --ssldir /var/lib/puppet/ssl --list --all
W, [2015-03-31T14:53:03.506229 #61389]  WARN -- : Failed to run puppetca:
E, [2015-03-31T14:53:03.506952 #61389] ERROR -- : Failed to list certificates: Execution of puppetca failed, check log files
10.10.116.69 - - [31/Mar/2015 14:53:03] "GET /puppet/ca HTTP/1.1" 406 74 0.0692

Environment

  • Red Hat Satellite 6

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