- Customer Portal
- Not able to download the paper certificate from Customer Portal fails with message as seen below :
In order to download the paper certificate user must have View/Renew Subscription Information check box checked.
- Here are the steps in order to do this.
- Go to http://www.redhat.com/wapps/ugc and login as 'your-redhat-username'
- Once logged in please click User Management
- Click the link next to the gear icon that says Edit - 'your-redhat-username'
- On the next page click the tab that says Access Permissions
- In the access permissions tab make sure there is a 'check' next to View/Renew Subscription Information and click save.
- View/Renew Subscription Information check box was unchecked.
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