osad service fails to start on client with error "SSLDisabledError", when using CNAME records for Red Hat Proxy server.

Solution In Progress - Updated -

Issue

  • osad service fails to start on client with error "SSLDisabledError", when using CNAME records for Red Hat Proxy
  • I have a CNAME entry defined in DNS for my Satellite Proxy. I followed the steps in section 4 of the Proxy Installation Guide.
    (Section 4: "Configuring Satellite Proxy to Use CNAME Records"). System got registered successfully and able to download updates but unable to start osad service on client
# service osad start
Starting osad: Not able to reconnect
Traceback (most recent call last):
  File "/usr/share/rhn/osad/jabber_lib.py", line 252, in setup_connection
    c = self._get_jabber_client(js)
  File "/usr/share/rhn/osad/jabber_lib.py", line 309, in _get_jabber_client
    c.connect()
  File "/usr/share/rhn/osad/jabber_lib.py", line 589, in connect
    raise SSLDisabledError
SSLDisabledError

Environment

  • Red Hat Proxy v 5.6
  • Proxy server CNAME

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