Admin view of non-admin user's dashboard in EPP
Environment
- JBoss Enterprise Portal Platform (EPP)
- 5.2.0
Issue
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Is there a way for admin be able to see an user's customized dashboard without logging in as the user?
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The requirement is:
"Because the Dashboard may be configured differently and personalized by the user, a customer support representative will require a means to see the user's current Dashboard display in order to help with trouble shooting" -
Way for a admin role user to view other non-admin user's customized dashboard/pages without logging in as the non-admin user
Resolution
Such a functionality does not exists for now.
A Feature Request [1] has been raised which can be followed. However, but cannot guarantee how it would be implemented.
It might be some sort of auditing enabled per user actions; like what all pages a particular user accessed, what actions were performed etc. or may be through the interface.
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