Red Hat Capsule upgrade Failed to call refresh: Proxy capsule.example.com cannot be retrieved: unknown error (response 404)

Solution Verified - Updated -

Issue

  • Unable to upgrade Red Hat Capsule server.

    Something went wrong! Check the log for ERROR-level output
    The full log is at /var/log/foreman-installer/capsule.log
                                      [FAIL]
    Failed executing LANG=en_US.utf-8 foreman-installer  --disable-system-checks, exit status 6
        --------------------------------------------------------------------------------
    Scenario [Migration scripts to Capsule 6.8] failed.
    The following steps ended up in failing state:
    
    [installer-upgrade]
    
  • Red Hat Capsule 6 installation fails with: Could not evaluate: Proxy capsule.example.com cannot be retrieved: unknown error (response 404).

    [DEBUG 2021-10-08T23:53:34 main]  Foreman_smartproxy[capsule.example.com](provider=rest_v3): Received response 404 from request to https://capsule.example.com/api/v2/smart_proxies?search=name=%22capsule.example.com%22
    [ERROR 2021-10-08T23:53:34 main]  /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[capsule.example.com]: Failed to call refresh: Proxy capsule.example.com cannot be retrieved: unknown error (response 404)
    

Environment

  • Red Hat Capsule 6.x

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