Unable to create volumes or instances from images with ImageUnacceptable exception

Solution Verified - Updated -

Issue

  • Volumes and instances are unable to be created from images although empty volume are able to be created.
  • An error like the one below is seen in /var/log/containers/cinder/cinder-volume.log:
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server [req-a9826360-cd00-4bb3-b964-ed9af1e1fd4a 0552eac88c654aea8796f2c859bb5cbd 885067dc6b1c406ea853b60d03f382d3 - default default] Exception during message handling
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server Traceback (most recent call last):
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/oslo_messaging/rpc/server.py", line 133, in _process_incoming
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     res = self.dispatcher.dispatch(message)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 150, in dispatch
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     return self._do_dispatch(endpoint, method, ctxt, args)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/oslo_messaging/rpc/dispatcher.py", line 121, in _do_dispatch
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     result = func(ctxt, **new_args)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/volume/manager.py", line 4367, in create_volume
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     allow_reschedule=allow_reschedule, volume=volume)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/volume/manager.py", line 635, in create_volume
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     _run_flow()
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/volume/manager.py", line 627, in _run_flow
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     flow_engine.run()
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/taskflow/engines/action_engine/engine.py", line 247, in run
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     for _state in self.run_iter(timeout=timeout):
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/taskflow/engines/action_engine/engine.py", line 340, in run_iter
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     failure.Failure.reraise_if_any(er_failures)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/taskflow/types/failure.py", line 336, in reraise_if_any
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     failures[0].reraise()
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/taskflow/types/failure.py", line 343, in reraise
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     six.reraise(*self._exc_info)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/taskflow/engines/action_engine/executor.py", line 53, in _execute_task
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     result = task.execute(**arguments)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/volume/flows/manager/create_volume.py", line 842, in execute
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     **volume_spec)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/volume/flows/manager/create_volume.py", line 767, in _create_from_image
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     data.virtual_size, volume.size, image_id)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server   File "/usr/lib/python2.7/site-packages/cinder/image/image_utils.py", line 431, in check_virtual_size
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server     reason=reason)
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server ImageUnacceptable: Image 8a1180af-75ec-418e-b86f-53805092ffcd is unacceptable: Image virtual size is 10GB and doesn't fit in a volume of size 1GB.
2017-03-06 15:17:27.917 14735 ERROR oslo_messaging.rpc.server

Environment

  • Red Hat OpenStack Platform 10.0
  • Red Hat OpenStack Platform 13.0
  • Red Hat OpenStack Platform 16.1
  • Red Hat OpenStack Platform 16.2

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