Yum failing on Red Hat Satellite 6 clients with '[Errno 14] HTTPS Error 404 - Not Found Trying other mirror' error.

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6.x
  • Red Hat Enterprise Linux 5.x, 6.x, 7.x.

Issue

  • yum commands fail with below error on Satellite 6.x clients:
https://satellite.domain.com/pulp/repos/test/Library/content/dist/rhel/server/6/6Server/x86_64/os/repodata /repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"

Resolution

  • Set the correct release version on the content host to resolve the issue:

    • On Satellite GUI > Hosts > Content Hosts > click on the affected client > Details section > edit Content Host Content and select the appropriate release version (7Server in this example) and lifecycle environment:

    • Refer the below image describing the above changes on satellite GUI:

      alt text

  • Alternatively, on the content host, the correct release version can be set using subscription-manager as well:

    # cat /etc/redhat-release                                -->  Verify the host RHEL release :
# subscription-manager release --show                --> Verify the subscription manager release set
# subscription-manager release --set=7Server            --> Set the correct release 
# yum clean all 
# yum repolist

Root Cause

  • Incorrect subscription manager release is set for the host.

Diagnostic Steps

  • Run yum repolist command on the client which is subscribed to the Satellite 6 server. The command results in the following output:

    [root@client1 ~] # yum repolist
Loaded plugins: package_upload, product-id, refresh-packagekit, security, subscription-manager
This system is receiving updates from Red Hat Subscription Management.
https://satellite.domain.com/pulp/repos/test/Library/content/dist/rhel/server/6/6Server/x86_64/os/repodata/repomd.xml:   [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
repo id                                       repo name                                                           status
rhel-6-server-rpms                            Red Hat Enterprise Linux 6 Server (RPMs)                            0
repolist: 0

  • The /var/log/foreman/production.log file on the satellite server shows the following error:

    ActionController::RoutingError (No route matches [GET] "/pulp/repos/test/Library/content/dist/rhel/server/6/6Server/x86_64/os/repodata/repomd.xml"):
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/lib/ruby/gems/1.8/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'

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