snapshot creation failing with Unexpected API Error 500

Solution In Progress - Updated -

Issue

  • We are unable to take snapshots of existing VMs as the command is failing with error similar to this one:
(overcloud) [stack@undercloud ~]$ openstack server image create --name vm-2 7d841efa-6b30-429d-8412-848d2e6c062f 
Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible. <class 'oslo_messaging.exceptions.MessagingTimeout'> (HTTP 500) (Request-ID: req-da6d4e88-7508-49ea-84c1-0fb684c24e18)

Environment

  • Red Hat OpenStack Platform 13.0 (RHOSP)

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