Learn everything you need to get started with containers
There's now an online guide to Red Hat container-related content in the Customer Portal. Links to content are organized into container-related procedures, topics, products and services. This content is available as documents, blogs, videos, articles, and more.
Red Hat is keeping your data secure
Customer data security and privacy—the Red Hat way. Red Hat is committed to protecting customer data and privacy. The new Trust Red Hat page consolidates our data security information—including product security, regulations, policy, and privacy—all in one place.
Enhanced security, performance, and support for Linux containers
Red Hat Enterprise Linux 7.4 pairs open source innovation with enterprise-grade stability. Red Hat Enterprise Linux 7.4 provides enterprises with a rich and stable foundation for both existing applications and a new generation of workloads and solutions. This latest release includes hundreds of new and improved features based on customer input.
New Red Hat Training format available for Ansible Tower
It's now easier to get started with Ansible Tower with the new video classroom from Red Hat Training. This course teaches students how to deploy and use Ansible Tower by Red Hat to manage their existing Ansible projects, playbooks, and roles, perform basic maintenance and administration of the Ansible Tower installation, and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls.
Improved Customer Feedback SurveysRed Hat's Voice of Customer (VoC) team has implemented a more focused and streamlined survey process to make it easier than ever for you provide feedback and help drive improvements.
Support ExperienceTo better serve our customers, support associates completed an extensive training program to improve overall case handling and promote a superior and more trusted experience. In addition to training, internal workshops were conducted based on customer feedback in an effort to better align with your expectations and create a better experience.
Improvements to Training experienceYou expressed the need for enhanced training opportunities to help you be more successful with your Red Hat products. To address this need, we're improving Virtual Training Quality, the User Interface and Lab Experience and implementation of multiple Training support channels.
Yum EnhancementsYum has been enhanced in RPM Software Management to provide tips and directions to Customer Portal troubleshooting resources.
Improvements with RHEL 6.8With the RHEL 6.8 release, you will see an increase in the maximum filesystem size for the Scalable File System (a.k.a. xfs) from 100TB to 300TB and the new I/O statistics utility, dmstats, which will provide additional features to improve the user experience.
Enhanced Customer Service ExperienceAnsible customers have successfully migrated their accounts to Red Hat and can now access the Customer Portal to benefit from the extensive knowledgebase and subscription value resources.
Improvements to Legal experienceLegal customers expressed the need for e-signature functionality for the purpose of improving the overall customer experience when conducting business within the Legal space. To address this need we have introduced the Docusign electronic signature tool to enhance both contracting efficiency and the overall experience. Users will also notice revised Legal templates that will simplify and improve ease of doing business.
Enhanced Search ExperienceThe Red Hat Customer Portal homepage and search platform have been refreshed with a new look and feel to provide many benefits to customers. Faster load of search results, a cleaner design and improved result display make it much easier for customers to find what they're looking for, faster!
Red Hat knowledgebase enhancementsArticles, Solutions and Announcements have been redesigned for an optimized user experience. The knowledge you rely on is now mobile-friendly, and allows more screen area for the most important content.
Beginning your relationship with Red Hat has never been easier.Most sales contracts are now standardized, with new e-signature technology soon available to expedite the contract process. In addition, non-disclosure agreements have been significantly simplified with the implementation of a new click-thru NDA tool.
Tell us what you thinkHave an idea to improve your Red Hat customer experience?
Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.