How to reject a new Service Subscription (or "Service Plan") on Red Hat 3scale API Management?

Solution Verified - Updated -

Issue

Under Audience --> Messages --> Email Templates in the Red Hat 3scale Admin Portal, there is an email template for "Service rejected for buyer". However, when I go to the Service Subscriptions, I cannot find a way to Reject a pending Service Subscription. I only see options to Approve or Change Plan.

Environment

  • Red Hat 3scale API Management
    • SaaS
    • 2.X On-premises

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