JBoss ON Agents can't connect to server after patch installation.

Solution Verified - Updated -

Issue

  • After applying an agent patch none of the JBoss ON Agents can connect to the server, below is what I see in the JBoss ON Server log:
2013-07-18 14:50:04,527 INFO  [org.rhq.enterprise.server.core.CoreServerServiceImpl] Agent [agent23][4.4.0.JON312GA(38819b7)] would like to connect to this server
2013-07-18 14:50:04,533 WARN  [org.rhq.enterprise.server.core.CoreServerServiceImpl] Agent [agent23][4.4.0.JON312GA(38819b7)] would like to connect to this server but it is not supported

In the agent log:

Cannot download agent update binary - agent is configured to disable updates

Environment

  • Red Hat JBoss Operations Network (ON) 3.1.2
  • JBoss ON agent installed via RPM
  • Agent Hotfix-02 for JBoss ON 3.1.2

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content