Unexpected reboot due to hard lockup of vmtoolsd process

Solution Unverified - Updated -

Issue

Unexpected reboot due to hard lockup of vmtoolsd process

crash> bt 
PID: 744    TASK: ffff98fc3659eeb0  CPU: 1   COMMAND: "vmtoolsd"
 #0 [ffff98fcba0b3a48] machine_kexec at ffffffffa1e60b2a
 #1 [ffff98fcba0b3aa8] __crash_kexec at ffffffffa1f13402
 #2 [ffff98fcba0b3b78] panic at ffffffffa2507a75
 #3 [ffff98fcba0b3bf8] nmi_panic at ffffffffa1e9142f
 #4 [ffff98fcba0b3c08] watchdog_overflow_callback at ffffffffa1f3fa41
 #5 [ffff98fcba0b3c20] __perf_event_overflow at ffffffffa1f7f517
 #6 [ffff98fcba0b3c58] perf_event_overflow at ffffffffa1f87f04
 #7 [ffff98fcba0b3c68] x86_pmu_handle_irq at ffffffffa1e05570
 #8 [ffff98fcba0b3e98] perf_event_nmi_handler at ffffffffa2516031
 #9 [ffff98fcba0b3eb8] nmi_handle at ffffffffa251790c
#10 [ffff98fcba0b3f10] do_nmi at ffffffffa2517be8
#11 [ffff98fcba0b3f50] nmi at ffffffffa2516ca6
    RIP: 00007fa168847e4d  RSP: 00007ffd981d4318  RFLAGS: 00000246
    RAX: 0000000000000000  RBX: 0000000000000000  RCX: 000055860001001e
    RDX: 283323f300005658  RSI: 00007fa172cb6a1e  RDI: 000000009b8c0d97
    RBP: 000055861569ebc0   R8: 000000000000001e   R9: 00000000003fc53b
    R10: 0000000000000005  R11: 0000000000000246  R12: 00007ffd981d4340
    R13: 0000000000000000  R14: 0000000000000000  R15: 000055861569e5a0
    ORIG_RAX: ffffffffffffffff  CS: 0033  SS: 002b
crash> 

Environment

  • Vmware
  • Red Hat Enterprise Linux 7.5
    • kernel 3.10.0-862.el7.x86_64

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content