3scale API Management search - nothing found when searching with hyphen "-"

Solution Verified - Updated -

Issue

  • When a Red Hat 3scale API Management API product's system name, account name or username contains a - and this is used in the search term with some characters following the - the Admin Portal product search using Sphinx does not find any results.
  • As example the following 2 products exist with system name example-1 and example-99
    • Search for example finds 2 results
    • Search for example- finds 2 results
    • Search for example-1 finds 0 results
    • Search for example-99 finds 0 results
  • Why is the search failing to return records when using a - in the search followed by some characters?

Environment

  • Red Hat 3scale API Management
    • 2.12

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