Remote desktop (RDP) name mismatch error when connecting to a Windows guest from the RHEV UserPortal

Solution Unverified - Updated -

Issue

  • There is an issue on Windows desktops where if a user selects Remote Desktop as the console method from the User Portal to connect to a Windows guest, the Remote Desktop Client displays the following error message:
    Screenshot: RDP Name Mismatch Error

Environment

  • Red Hat Enterprise Virtualization (RHEV) 3.0, 3.1
  • Client: WindowsXP or Windows 7

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